We talk about setting the right mindset, culture and tone as a leader of the department and especially in smaller facilities
You don’t have to be perfect, but you can avoid the little negative comments and criticisms
Being a good example goes a long way
As a Christian we are supposed to act like Christ would
We have a lot of metrics we have to worry about as clinicians but, as Christians, we need to worry about the metric of mercy
Understanding that we are not as far removed from the homeless, drug addicted patient as we might think
We have to remember that, as we care for the homeless and drug addicted person that no one else will care for, we are doing it for Jesus
Brian tells his students to spend as much time with the patient as they need, you don’t have to be the fastest provider right away
We have to be careful about bias getting passed on from triage and from EMS reports as well, sometimes the problem is more subtle and requires more time with the patient
How we word things when talking with patients makes a big difference
We talk about providing respect and dignity to those patients that die
Brian talks about some on-shift practices he uses to re-center himself on his purpose
We talk about the grey area in which we practice in the ED
I try to practice assuming good intent on others
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Everything you hear today from myself and my guests is opinion only and doesn’t represent any organizations or companies that any of us are affiliated with. The stories you hear have been modified to protect patient privacy and any resemblance to real individuals is coincidental. This is for educational and entertainment purposes only and should not be taken as medical advice nor used to diagnose any medical or healthcare conditions.
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